If the “No Service” message stays on, you may be in a location where the cellular signal is too weak, such as a subway or mountain valley, or where a cellular tower is not close enough to your phone. Weather or environmental conditions may also be a factor. Try your call again from another area.
How do I turn my Consumer Cellular phone on and off?
Press and hold the Power/End Key to turn on your phone. To turn it off, press and hold the Power/End Key to open the options menu, and then select Power off.
How do I fix my cell service?
Update your software. Turn off any services you’re not currently using. Change your Voice and Data settings. Turn airplane mode on and off. Reset your network settings. Manually re-select the network operator. Have your phone checked for damage.
Who is the carrier for Consumer Cellular?
The company is a mobile virtual network operator (MVNO), meaning it leases service from another carrier. In Consumer Cellular’s case, those carriers are AT&T and T-Mobile. It offers unlimited talk time and texting in all its plans, with data plans from 1 gigabyte (GB) to unlimited data for $20 to $55 per month.
Why is my Consumer Cellular service not working Related Questions
How do I know if my phone will work on Consumer Cellular?
To be activated on our service, your phone must be unlocked by your previous carrier, and be compatible with GSM network technology. Our SIM card most commonly works with phones used on AT&T or T-Mobile service, or one that was previously used with Consumer Cellular.
Does Consumer Cellular have emergency button?
You can reach us at (800) 686-4460. You will be connected to a customer service representative for free. If you are experiencing an emergency, contact your emergency response team by pressing the Call Button on your Ally device.
How do I reset my carrier service?
Open the Settings app on your Android. Scroll to and tap either “General management” or “System,” depending on what device you have. Tap either “Reset” or “Reset options.” Tap the words “Reset network settings.”
Why am I not getting signal on my phone?
Turn your mobile data on Check the signal strength bar at the top right corner of your phone screen. If the signal doesn’t display, change your location as you may not have network coverage. Turn on Airplane mode for some seconds and turn off.
Can I use any phone with Consumer Cellular?
We make it easy for you to connect a device you already own to Consumer Cellular service. Your phone will either need a SIM card or an eSIM. To be activated on our service, your phone must be unlocked by your previous carrier, and be compatible with GSM network technology.
Is Verizon and Consumer Cellular the same company?
Verizon is a stand-alone company with its own proprietary network, while Consumer Cellular is not considered an actual carrier. Instead, Consumer Cellular piggybacks its service through T-Mobile.
Is Consumer Cellular 3g or 4G?
Avoid having your cellphone service interrupted! Upgrade to a new phone today with Consumer Cellular. We offer a wide selection of 4G and even 5G compatible devices for every type of user and budget, from user-friendly basic models to flagship smartphones from leading manufacturers like Apple, Samsung, and Motorola.
How do I check my Consumer Cellular account?
Download the free My CC mobile app for easy, on-demand access to your Consumer Cellular account. Manage your monthly plans, track your usage, pay your bill, or even contact Customer Service right from the palm of your hand. Enter your cellphone number below and we’ll send you the link to get started.
How long does Consumer Cellular lock their phones?
Consumer Cellular will unlock your device for you free of charge if: Your phone has been fully paid off. It has been used on the network for at least 6 months. Your account is in good standing and no money is owed.
Is Consumer Cellular 4G or 5G?
Consumer Cellular now offers a wide variety of phones which are compatible with 5G networks. However, if you have a phone purchased in the last few years that uses 4G (or 4g LTE), you probably won’t need to make a change anytime soon.
Why is my Consumer Cellular signal so weak?
But weak, inconsistent, or poor-quality signals can happen for a number of reasons. Averse weather, interference from building materials or terrain, distance from your nearest cell tower, or network overload can all contribute to poor signal.
Does Consumer Cellular replace phones?
Device Replacement/Repair device experiences a breakdown, you may be eligible for repair or a replacement if you are enrolled in Asurion¬Æ Protection. Asurion Protection provides replacement or repair for your mobile device. It may also cover certain defects after the manufacturer’s warranty expires.
Where is my Consumer Cellular PIN?
Consumer Cellular – Your account number and PIN can be found online or by calling Consumer Cellular customer service at (888) 750-5519. The account number is a 9 digit number. The PIN is usually the last 4 numbers of your SSN if the carrier you are porting to requires a passcode.
Is Consumer Cellular good for elderly?
Choosing a Cell Phone With several device options that are all senior-friendly, it’s hard to go wrong with a device from Consumer Cellular. Whether you’re hunting for the best smartphone for seniors with all the frills or a bare-bones flip phone, you can get the phone you need from Consumer Cellular.
How many phones can you have on a Consumer Cellular plan?
Speaking of family, you can purchase up to four lines on a Consumer Cellular account using their website, any more than that and they suggest calling customer service. Each additional line is $15 extra per month. Minutes, texts, and data are shared between lines.
What happens when you dial ## 72786?
Dial ##72786#. Tap OK. The device will power off and restart. Swipe to unlock the screen.